We want you to be fully satisfied with your purchase from Finesse. If for any reason you are not, our return process is simple.
Return Guidelines:
- Items can be returned within 30 days of delivery.
- Products must be unused, unwashed, and in their original packaging with tags still attached.
- Non-returnable items include undergarments, swimwear, and items marked as final sale.
How to Return:
- Email us at [email protected] to initiate a return.
- Once approved, you’ll receive a prepaid return label via email.
- Ship the item back within 7 days of receiving the label.
Refunds & Exchanges:
- Refunds will be issued to your original form of payment within 5-7 business days of receiving your returned item.
- Exchanges are processed as a separate transaction. Place a new order after initiating a return.
Defective Items:
If you receive a defective or incorrect item, please contact us immediately for a resolution. We will cover return shipping costs for such cases.